Karim Derqaoui

Prior to working with VALD’s Client Success team, Karim had spent over a decade working with elite football clubs in a variety of coaching roles. Earning his Masters in Exercise Physiology, Karim is the key Client Success contact for our high-performance clients in the Americas region.

Nick Adkin

Headquarters

Brisbane, Queensland, Australia

Americas

Charlotte, North Carolina, USA

Europe

Leamington Spa, England, UK

Nick is an experienced S&C Coach and Sport Scientist, having spent much of his career in the professional sport and higher education industries. Possessing a Masters in Sports and Exercise Sciences, Nick harnesses his expertise to assist clients in the UK, Europe, and African regions.

Looking for system training or best practice support?

At VALD, we care deeply about your client experience. Our goal as the Client Services team is to achieve unparalleled excellence.

We strive to make every interaction with us seamless, positive, and consistent and to exceed expectations. Even the best of the best are not infallible, so we always invite frank feedback on how to improve.

To achieve our goals, our growing team of multidisciplinary individuals is dedicated to providing superb support and to communicating proactively.

The Client Services team is comprised of four focused units, being; Client Success, Client Support, Contracts & Logistics, and Data Science.

About VALD Client Services

Book a call with Client Success

REGIONS: NORTH AMERICA

REGIONS: EUROPE, UNITED KINGDOM AND AFRICA

REGIONS: OCEANIA AND ASIA-PACIFIC

Erica studied kinesiology and exercise science in her undergraduate program and went on to receive her Doctorate in Physical Therapy. Erica has experience working as a Physical Therapist in the Washington, DC and northern Virginia area where she practiced as a clinician in out-patient, acute care, home health, and in-patient rehabilitation. Erica brings her extensive clinical background when assisting clients in the Americas region.

Erica Searfoss

Scott Vallance

Scott has previously worked as a Sport Scientist and Strength & Conditioning Coach within professional sports clubs in the UK. Scott uses his vast knowledge and experience to assist clients in the UK, Europe, and African regions.

Lucas Galmiche

Lucas has conducted research into biomechanics and exercise physiology’s protocols with some of the best athletes in France. Lucas leverages his background in Sport Sciences when assisting our clients in Europe.

DynaMo orientation session

Discover more about your DynaMo system and VALD Hub. Facilitated by our team of Client Success Managers, you will learn where to start, how to get the most out of your system and much much more.

Client Success' goal is to ensure that you are well-supported throughout your journey with VALD, and are getting the most value out of your systems.

This is done through the provision of a hassle-free onboarding experience, personalised resources and openly accessible training by industry-leading specialists.

In contrast, Client Support is there to assist should you encounter technical challenges with your VALD systems.

So, whether you’ve been using VALD systems for a week or for a year, our Client Success team is here to help you.

Who is VALD Client Success?

EDUCATIONAL SESSIONS 

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Prior to joining VALD, Gabriel spent over a decade in elite professional sport and clinical practice in the United States, working within various roles across rehabilitation, performance, and sports science. Gabriel holds a bachelor’s degree in Kinesiology and a clinical doctorate in Physical Therapy. Gabriel utilizes his clinical expertise and applied knowledge to better assist clients in The Americas.

Gabriel Manoel

REGIONS: NORTH & SOUTH AMERICA AND EUROPE

Luciano Tomaghelli

Luciano holds a Bachelor in Exercise Science and an MSc in Sports Biomechanics. Having worked in the sports performance industry for over 10 years, Luciano has served several organizations globally including elite soccer clubs, national sports associations and Olympic sports organizations.

Jamie Youngson

Jamie is an experienced Strength and Conditioning coach, with close to 20 years working between Olympic sport and professional rugby in Australia and Scotland. Coupled with a Master’s degree in Sports Science, Jamie aims to assist clients in Australia better understand how to leverage knowledge gained from VALD systems for higher level service delivery.

Sean McCleary

Sean is an experienced Strength and Conditioning Coach across both professional and semi-professional team sports including Cricket and Soccer, possessing a Bachelor Degree in Sport Science. Sean uses his applied experience to assist clients in New Zealand and the Asia-Pacific region.

Luke van Zyl

Luke is a Physiotherapist with a decade experience in elite sport. He has worked with elite football teams including The Premier League and WSL, where VALD technologies were instrumental in his clinical routine for rehabilitation, monitoring, and training purposes. Luke applies his knowledge and experience to help clinicians maximise their VALD products to improve patient care and workflow efficiency.

Braelin Rowe

Braelin holds a Bachelor of Kinesiology and an MSc in Sport and Exercise Science & Medicine. Having worked in the sport and health technology industry for almost a decade, she has led several global enterprise projects across professional sports, Olympic governing bodies, and healthcare organizations. Braelin utilizes her diverse background to help Canadian clients seamlessly adopt the VALD technology within their organization.

Daniel Romeo

Daniel holds both a Bachelor in Exercise and Sport Science and a Masters in Clinical Exercise Physiology. Daniel has a passion for the implementation of health technology, having previously utilised VALD’s technology with individuals with cancer to evaluate the reliability of VALD products during cyclical and profile chemotherapy side effect fluctuations. As an Exercise Physiologist, Daniel has experience working with individuals with chronic and complex conditions, making him best suited to assisting those in clinical settings get the most out of their VALD systems.